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What should you do if your Ogden home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family – against the various risks you could encounter, like break-ins, fire, and flooding. Even though your home may be ready, that doesn’t automatically mean you are. Do you understand what to do if your Ogden home alarm system goes off? The blasting of an alarm is often jarring, disorienting, and could cause panic. Your best choice is to stay calm and abide by these easy guidelines.

Actions to Take When Your Home Alarm System In Ogden Triggers

You never want to be in this situation, but it’s also the reason why you ordered a home alarm system in the first place. You’re awakened from a deep sleep with the distinct sounding of an alarm after a home security component has been activated. What is your next move?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But keeping yourself calm is the most effective way to assess what’s going on. Avoid the impulse of trying to manage the emergency alone and permit your monitoring staff and first responders to carry out their job.
  2. Attend to your loved ones. Your main focus should be your family and leading them out of danger. If you are dealing with a intrusion, this might include going to a predetermined safe zone as far from entry points as possible. The trespasser was probably already turned away by the alarm, but it’s always smart to be extra careful. If there’s fumes or a blaze, you ought to exit your home right away.
  3. Don’t forget your cell phone. The vast majority of homeowners keep their phones with them constantly these days, but you might fail to take it during an emergency. You’ll want to have it. You’ll have the chance to keep in contact with your monitoring professionals and receive updates through your home security app.

Connect With Your 24/7 Monitoring Agents

Any time your home alarm system in Ogden goes off, your 24-hour monitoring experts will instantly act. The first move is to verify your alarm, and that includes reaching out to you. The procedure they adhere to is dependent on the type of emergency. For instance, when the emergency is due to a medical situation, a single attempt will be made to reach you before help is sent out. In the event of a burglary alarm - the most common kind of alarm - a monitoring professional will abide by these procedures to reach out to you:

  • An attempt will be made to communicate with you using the central command panel. You will generally be asked for a passcode.
  • If that effort doesn’t prompt a response, a call is attempted to your principal contact number.
  • A secondary number or your first contact person is attempted next.
  • If there still isn’t an answer, nearby law enforcement officers are deployed.
  • Your monitoring professionals will follow up with you again after the proper authorities are contacted.

If you're not in a situation where you can communicate with the monitoring team, don't worry. Help will still be dispatched even if you're not available to confirm the emergency.

Get prepared for any crisis with a Vivint home alarm system in Ogden

Get prepared for any emergency with a state-of-the-art home alarm system in Ogden from Vivint. Dial (385) 900-2979 to start the customization of your property’s defense today.