Connect With Your 24/7 Monitoring Agents
Any time your home alarm system in Ogden goes off, your 24-hour monitoring experts will instantly act. The first move is to verify your alarm, and that includes reaching out to you. The procedure they adhere to is dependent on the type of emergency. For instance, when the emergency is due to a medical situation, a single attempt will be made to reach you before help is sent out. In the event of a burglary alarm - the most common kind of alarm - a monitoring professional will abide by these procedures to reach out to you:
- An attempt will be made to communicate with you using the central command panel. You will generally be asked for a passcode.
- If that effort doesn’t prompt a response, a call is attempted to your principal contact number.
- A secondary number or your first contact person is attempted next.
- If there still isn’t an answer, nearby law enforcement officers are deployed.
- Your monitoring professionals will follow up with you again after the proper authorities are contacted.
If you're not in a situation where you can communicate with the monitoring team, don't worry. Help will still be dispatched even if you're not available to confirm the emergency.
Get prepared for any crisis with a Vivint home alarm system in Ogden
Get prepared for any emergency with a state-of-the-art home alarm system in Ogden from Vivint. Dial (385) 900-2979 to start the customization of your property’s defense today.